This IDC planning guide focuses on developing and effectively using new digital KPIs. IDC's research shows that even companies that are successfully leading transformations are challenged in getting digital capabilities fully adopted across their organizations.
Digital transformation requires organizations to utilize new KPIs that measure the core cultural, business, process, technology, and talent/staffing changes. These new KPIs drive digital transformation and enterprise adoption of new technologies for all parts of the enterprise, including operations, back-office, marketing, and customer-facing functions. This guide also explores ways to support digital transformation with new budgeting and forecasting systems, service-based IT budgeting models, and methods for allocating budgets for DX.
This presentation is part of IDC's Future Enterprise Planning Guide series. Each module delivers key overviews, targeted advice, and peer insights to guide users through key parts of the digital transformation process.