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TECH BUYER Oct 2019 - IDC Perspective - Doc # US45562019

Leveraging IT Solution Providers to Reduce Risk and Improve Customer Satisfaction

By: Christopher WebberResearch Director, Strategic Alliances

Abstract

This IDC Perspective discusses the value an IT solution provider can offer an organization in addressing various IT-related challenges. In addition, this document examines insights on how to associate value with the use of an outside resource and justify the selection of an IT solution provider.

"Due to ongoing market and customer requirements, IT organizations face complex challenges. IT solution providers can provide valuable assistance in mitigating both internal and external risks in a cost-effective manner," says Chris Webber, director, Strategic Alliances Research at IDC.


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