Abstract

This IDC study provides manufacturers and retailers with the top 10 predictions and underlying drivers that we expect to impact IT investments in the supply chain in 2020 and beyond. Technology leaders and their counterparts in the line-of-business (LOB) operations can use this document to guide their IT strategic planning efforts.

According to Simon Ellis, program vice president, Global Supply Chain Strategies at IDC, "The supply chain continues on its journey of almost unparalleled levels of change. Digital transformation is now the overriding priority for most manufacturers and retailers, with the adoption of digital technologies aimed to improving efficiency and effectiveness in the shorter term while providing the opportunity to either disrupt their market segment or be resilient to others that may try."


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