TECH BUYER Nov 2019 - IDC Perspective - Doc # US45597919

Hottest Retail Banking Trends from FinovateFall 2019

By: Marc DeCastroResearch Director, Consumer Banking


This IDC Perspective discusses FinovateFall 2019, with a focus on the companies whose solutions are geared toward retail banking products and services. FinovateFall is a great way to get a glimpse into solutions that are beyond the incubator stage and are available and in production.

"FinovateFall continues to be an impressive display of what is up and coming within the banking industry," says Marc DeCastro, research director for Consumer Banking Engagement Strategies at IDC Financial Insights. "Like last year, there was a focus on artificial intelligence and machine learning to improve everything from decisioning to onboarding to targeted marketing. This year, we saw solutions that focused on a platform delivery and more solutions focused on being open with APIs, SDKs, and white-labeled offerings. There was not as much focus on enterprise solutions as we have seen in the past. These advances in technology not only improve the customer experience but also will fuel the next wave of innovation and investment into financial service offerings."



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