Abstract

This IDC Perspective discusses SAP's leadership change and its impact on both SAP customers and the enterprise software market. Bill McDermott had a very successful tenure as CEO, but the timing is good for a change and the executives now in charge represent product experience and customer empathy.

Bob Parker, SVP, Enterprise Applications, noted, "If you are an existing or prospective SAP customer, there is no need to make any dramatic course corrections. However, there is an opportunity over the next six months to fashion your own to-do list for SAP." IDC encourages you to take advantage of the communication channels available to you to express your concerns and priorities. Now is the time to use your voice to help the new executive board at this pivotal juncture into the future.


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