TECH SUPPLIER Dec 2019 - Market Note - Doc # US45655719

Telecommunications Service Providers Pivot to New Value Proposition

By: Courtney MunroeGroup Vice President of Worldwide Telecommunications Research

Abstract

This IDC Market Note provides an overview of the recent pricing trends in the wireline telecommunications sector and the efforts of service providers to pivot away from competing solely on price to emphasis the transformative capabilities of their global assets.

"While price competition in the mobile sector continues to drive ARPU down, the reverse is the case in the wireline segment," according to Courtney Munroe, GVP for Telecommunications Research." Collaboration services, the migration to cloud, and software-defined services are all driving a new emphasis on the value of the network ecosystem, and reliable secure connectivity is an essential aspect of delivering innovative customer experience."


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