TECH SUPPLIER Dec 2019 - IDC Survey - Doc # US45711919

Infrastructure Services Survey, 2019: Top Initiatives, Drivers, and Decision Makers

By: Jed ScaramellaProgram Director, Storage and Data Management Services

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Abstract

This IDC Survey analyzes end-user responses regarding their needs, perceptions, and intent to engage for infrastructure consulting and integration services. IDC's Infrastructure Services Survey, 2019, examines the role IT infrastructure (server, storage, virtualization/containers, storage software) plays in enterprises' digital transformation (DX) strategy. This Survey focused on the customers' top initiatives and the drivers to engage professional services for IT infrastructure. The objective is to gain an understanding of the current challenges enterprises are facing, the factors involved in their IT initiatives, and insights into the decision-making process for professional services.


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