Abstract

This IDC Perspective focuses on the crosshairs of technology and organizational culture and how each is shaping a reinvention of the workplace in the wake of global health and economic challenges.

The collision of already underway digital transformation efforts and the COVID-19 pandemic has opened a new era or work transformation. New ways of working that appeared to be years away are suddenly an ordinary, if not initially awkward, day-to-day reality. The key to shaking traditional rigid organizational structures is to align technical requirements with best practices for organizational agility. IDC's five-stage recovery model charts a path for essential approaches to guide instantiating remote work best practices and a reimagined workplace work model.

"As organizations look to navigate through and beyond current challenging times, they need to reimagine work practices to be much more dynamic between remote and on-premises models," said Amy Loomis, research director, Future of Work at IDC. "Our current challenges offer an opportunity to install both the technical and organizational infrastructure that will lead from recovery to more resilient ways of working."


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