TECH SUPPLIER Jan 2020 - IDC Survey - Doc # US45861820

C-Suite Executives Share Future View of Platform Adoption for Procurement Services

By: Alison CloseResearch Manager, Digital Business Operations and Analytics Services

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Abstract

This IDC Survey explores the preferences of chief financial officers (CFOs), chief operations officers (COOs), and chief procurement officers (CPOs) regarding the deployment of procurement processes in the next three to five years. It specifically looks at each procurement process and subprocess and indicates the inclination to deploy these activities using a company's own IT software/platform or a provider's platform/software-as-a-service (SaaS) application. It also includes data around key challenges, responsibilities, and performance metrics that are top of mind for these executives.

This IDC Survey includes data from IDC's 3Q19 Finance and Accounting Digital Business Operations Buyer Survey. Respondents were from companies with 1,000+ employees and a range of industries. They had to have a strong understanding of business process outsourcing and how it pertains to their organization's business and also be a business process outsourcing services decision maker or responsible for managing the service provider that is providing the services.


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