TECH SUPPLIER Jan 2020 - IDC Survey Spotlight - Doc # US45868320

Technology Adoption for Digital Finance Business Operations

By: Alison CloseResearch Manager, Digital Business Operations and Analytics Services

Abstract

This IDC Survey Spotlight illustrates how finance executives view their organizations in comparison to worldwide peers in the adoption of new technologies for their finance business process operations. The data depicts whether executives feel their enterprise is ahead of, on par with, or lagging behind competition in the adoption of cloud, cognitive, RPA, analytics, and blockchain. It also indicates the percentage of time finance executives spend on traditional finance tasks versus more strategic work and planning/investing in new technologies.

This IDC Survey Spotlight includes data from IDC's 3Q19 Finance and Accounting Digital Business Operations Buyer Survey. Respondents were from companies of 1,000+ employees and a range of industries. They had to have a strong understanding of business process outsourcing and how it pertains to their organization's business and also be a business process outsourcing services decision maker or responsible for managing the service provider that is providing the services.


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