TECH SUPPLIER Jan 2020 - Special Study - Doc # US45900020

IDC Survey: AI-Enabled Enterprise Search 2019 Trends

By: Hayley SutherlandSenior Research Analyst, AI Software Platforms, David SchubmehlResearch Director, Cognitive/Artificial Intelligence Systems

Abstract

This IDC Survey describes the use of artificial intelligence (AI)–enabled enterprise search tools in the United States in 2019. Respondents were given a list of AI-enabled search products and managed and/or worked with these systems. The U.S. sample size was over 500 organizations with employee populations of 500+ across various industries. Key findings relate to how knowledge workers are finding and using information, where they are wasting time on search-related activities during the work week, and how/whether a new generation of AI-powered search tools are impacting these processes.


Coverage

Subscriptions Covered

Artificial Intelligence-Enabled Search 2019


Regions Covered

United States


Topics Covered

Cognitive/artificial intelligence, Collaborative applications, Public cloud services


Content


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