TECH BUYER Jan 2020 - IDC MarketScape - Doc # US45940620

IDC MarketScape: Worldwide Work Management and Project and Portfolio Management 2020 Vendor Assessment — Engaging a Dynamic Workforce

By: Melinda-Carol BallouResearch Director, Agile ALM, Quality & Portfolio Strategies

Abstract

This IDC study uses the IDC MarketScape vendor assessment model to evaluate the work management and project and portfolio management market. This research enables analysis of quantitative and qualitative characteristics to provide metrics and context for users evaluating solutions in this area and to help analyze a vendor's current comparative success in the marketplace and to anticipate vendor evolution. Main user focus areas for this market include work management–specific capabilities in the context of coordination with project and portfolio management functionality, with established, significant numbers of user deployments, intuitive access, and support of highly collaborative approaches across business initiatives, IT, and new product development. As work modernizes with digital transformation and innovation, we are seeing the coupling of work management via strong workflow and collaboration to enable innovation and business execution in highly dynamic competitive environments to complement PPM leverage for DevOps with evolving advanced analytics with ML and AI. These emerging capabilities help support growing demand for future of work initiative with changing workforce demands. Metrics with analytics based on this data (with the emergence of ML/AI capabilities) can help provide visibility and iterative collaboration to understand and improve internal and external execution for resource communication and allocation and across varying digital media initiatives. Also included are in-depth vendor profiles with user reference summaries for the 9 vendors assessed. This analysis complements the IDC MarketScape evaluations for IT PPM, cloud PPM, and agile PPM being published concurrently, which enable three weighted PPM IDC MarketScape views (for a total of four distinct IDC MarketScape PPM vendor evaluations). The IDC MarketScape for cloud PPM includes assessment of multitenant and single-tenant PPM SaaS offerings, with intuitive, configurable product capability playing a role in adoption. IT PPM includes evaluation of high-end PPM capabilities primarily in the context of IT initiatives and agile-specific functionality within a PPM context, such as agile processes, agile-specific functionality (work in progress, burndown charts, backlog, agile metrics, etc.), and agile frameworks.

This current work management and PPM analysis includes assessment of work management focuses on intuitive, highly collaborative automation.

"IDC sees adoption of work management solutions for dynamic execution and innovative decision making via automation to enable speedy responsiveness and invocation of dynamically changing initiatives," said Melinda Ballou, research director for IDC's Agile ALM, Quality and Portfolio Strategies service. "Complementing these capabilities, increasingly, we observe demand for collaboration, workflow, and highly intuitive interfaces for an easy on-ramp coordinated with sufficient project and portfolio management approaches for businesses and technology helping focus teams with targeted execution, cutting delays to benefit, and improving metrics. It is in part due to these trends that IDC has chosen to prioritize this area as one of several areas of focus for our IDC MarketScape series of PPM."


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