TECH BUYER Jul 2020 - IDC MarketScape - Doc # US45943820

IDC MarketScape: Worldwide Enterprise Matter Management 2020 Vendor Assessment

By: Ryan O’LearySenior Research Analyst, Legal, Risk, & Compliance

Abstract

This IDC study represents a vendor assessment of providers offering enterprise matter management software through the IDC MarketScape model. The assessment reviews both quantitative and qualitative characteristics that define current market demands and expected buyer needs for matter management software. The evaluation is based on a comprehensive and rigorous framework that assesses how each vendor stacks up, and the framework highlights the key factors that are expected to be the most significant for achieving success in the enterprise matter management market.

"The explosion of data across every department and aspect of life has even reached corporate legal. All decisions should now be data driven. Technology buyers need a technology with strong capabilities to support them to make data-driven decisions about their matters, the routing of these matters, and these matters' life cycles," says Ryan O'Leary, senior research analyst, Legal, Risk, and Compliance at IDC.


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