TECH BUYER Jul 2020 - IDC MarketScape - Doc # US45971920
IDC MarketScape: Worldwide SaaS and Cloud-Enabled PSA ERP Applications 2020 Vendor Assessment
By: Mickey North RizzaProgram Vice President, Enterprise Applications and Digital Commerce, Kevin PermenterResearch Manager, Enterprise Applications, Frank Della RosaResearch Director, SaaS and Cloud Software
This IDC study provides an assessment of prominent SaaS and cloud-enabled PSA ERP software solutions and discusses what criteria are most important for companies to consider when selecting a system.
"Services organizations are rationalizing, modernizing, and transforming their enterprise application portfolio, and ERP is a prime concern. SaaS and cloud-enabled PSA ERP systems are the answer as they are modern and innovative with mobile and intelligent processes, are focused on the customer experience, and deliver timely information for organizations," says Mickey North Rizza, program vice president, Enterprise Applications and Digital Commerce at IDC.
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