TECH BUYER Feb 2020 - IDC Perspective - Doc # US46025320

Oracle Hospitality Connect — Connecting Guest Experiences with a Focus on Service, Innovation, and Integrated Cloud Suites

By: Leslie HandVice President, IDC Retail Insights

Abstract

This IDC Perspective discusses the takeaways from the Oracle Hospitality Connect conference that took place January 28–30 in San Diego. The event brought together hospitality technology buyers and industry leaders to review the latest innovations in hospitality business and technology and offered a broad spectrum of discussion topics including high-level presentations on hospitality trends, Oracle hospitality product strategy overviews, Oracle cloud solutions and hardware workshops, and deep technical discussions about how to utilize the software better.

Leslie Hand, GVP, IDC Retail Insights, reports, "Oracle has made sweeping changes in how it relates and supports customers and has made numerous major updates to Oracle OPERA and Simphony Cloud Suites making it easier to customize, integrate, deploy, run, and support. Hospitality organizations are excited because their investments are paying off — enabling big lifts in performance. Secure, scalable cloud infrastructure provides the bedrock for all experiences in hospitality."


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