This IDC TechBrief discusses integrating social, human, and behavioral care into clinical care, which is not easy. All domains are fragmented, making data and program integration challenging. Healthcare efforts to meet social and human service needs in their communities cannot demonstrate sustainable value to date. Integrated care programs require access to integrated data and rigorous analytics.
"The patients with the highest clinical and social risk are those that will benefit most from integrated programs. Healthcare organizations must introduce the discipline to establish and monitor metrics that define success in order to demonstrate long-term value of integrated clinical and social care," says Cynthia Burghard, research director, IDC Health Insights.