TECH BUYER Mar 2020 - Web Conference Proceeding: Tech Buyer - Doc # US46172020

Scaling AI and the Future of Work

By: Adelaide O'BrienResearch Director, Government Digital Transformation Strategies, Curt SavoieProgram Director

Abstract

This IDC Web Conference Proceeding presents how government agencies are rethinking the concept of work and embracing human-machine collaboration. Government leaders recognize that modernizing the workforce and implementing strategies that empower workers are critical components in transforming the government. Strategic workforce management includes strengthening the leadership of human capital systems, developing better human resource processes and capabilities, and enhancing the workforce culture. An overview of technologies driving digital transformation, including the Future of Intelligence (FOI), IDC's AI automation evolution framework, and the Future of Work (FOW), and examples of agencies deploying AI to enhance the FOW are provided.


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