TECH SUPPLIER Jan 2021 - IDC Survey - Doc # US46252621

Intelligent Document Processing (IDP) within Document Workflows: Adoption, Benefits, Challenges

By: Holly MuscolinoResearch Vice President, Content Strategies and the Future of Work

On-line Presentation

Abstract

This IDC Survey focuses on intelligent document processing (IDP) within document workflows. The automation and optimization of document workflows leads to increased customer and employee satisfaction, increased productivity, and improved security. IDC's Enterprise Content Strategies research team conducted a web survey in North America to understand adoption of intelligent document processing solutions within document workflows, as well as the primary use cases for those technologies. The survey included 608 decision makers and influencers in line with business and IT that have responsibility for adopting technologies and/or managing service providers related to digitizing document workflows and for intelligent document processing solutions. This presentation focuses on adoption, benefits, and challenges associated with deploying these solutions.


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