This IDC Market Note looks at the IBM Think 2020 virtual event held May 5-6. IBM's new CEO laid out the primary business goals for IBM and Red Hat in the short term and midterm and discussed how the goals align with IBM's response to the COVID-19 crisis. The three keys that IBM will focus are expansion in the breadth and depth of its open hybrid cloud portfolio, aggressive moves to establish IBM as an ecosystem accelerator for key industries, and the transformation of IT operations with AI (AIOps). Its ultimate success depends on how well it succeeds in aligning these goals with its overarching objective of being a business leader in the post-COVID-19 world.



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