Table of Contents
Executive Snapshot
Figure: Executive Snapshot: HKT Has Successfully Minimized Churn in Fixed Line Voice and Protected Its Residential Fixed Line Cash Flows
New Market Developments and Dynamics
Hong Kong Fixed Line Market Overview
Figure: Hong Kong Residential Voice Subscriber Growth, 2011–2018
Figure: Hong Kong Fixed Business Voice Subscriber Growth, 2011–2018
VoIP Regulatory Regime in Hong Kong
HKT Fixed Line Voice and Broadband Subscriber Growth
Figure: PCCW and HKT Current Organization and Structure
How Did HKT Stabilize the Fixed Voice Residential Business?
Figure: HKT Residential Voice Subscriber Growth, 2004-2018
Table: HKT Monthly Churn, 2017–2018
Table: HKT Consumer Voice Segmentation
Table: HKT Consumer IP Telephony Strategy
HKT Fixed Line Business Voice Services
Figure: HKT Business Voice Subscriber Growth, 2004-2018
Table: HKT Business Voice Service Segmentation
HKT Netvigator Broadband and Now TV Services as a foundation for the Future
Figure: HKT Broadband Subscriber Growth, 2004–2018
Figure: HKT Now TV Subscriber Growth and ARPU, 2009–2016
Figure: HKT Fixed Broadband Data Usage Growth, 2011–2016
HKT's Enterprise Services Strategy
Figure: HKT's Enterprise Strategy
HKT's Network Evolution, 2012–2018
Figure: HKT's Broadband Network, Circa 2012
Figure: HKT's Next-Generation Network That Enables eye3 Services
Figure: HKT Envisions a Key Role for 5G in Smart City
Next Steps for Eye3 Services
Figure: eye X is becoming an IoT Gateway
Figure: HKT's Smart Living Vision
Advice for the Services Provider
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Synopsis