TECH BUYER Jan 2020 - IDC Perspective - Doc # AP45867520

IDC Perspective: Six Capabilities from Leading RPA Service Providers That Advance Financial Services Institutions Toward Intelligent Automation

By: Sneha KapoorResearch Manager

Table of Contents

Executive Snapshot

Figure: Executive Snapshot: Overview of Intelligent Automation and Intelligent Digital Workforce

Situation Overview

Overview

Defining Intelligent Digital Workforce

Key Trends and Market Developments

The Six Key Capabilities of an Intelligent Automation Service Provider

Ability to Deliver Desired Business Outcomes

Process Identification and Optimization

Ability to Deliver Enterprisewide Scale

Security, Governance, and Post-Deployment Support as the Core Tenets

Intelligence Powered by AI Technologies and Innovative Tools

Availability of Talent and Strong Ecosystem Support

Ready Propositions for an Intelligent Automation Solution

Accenture

Avanade

Capgemini

Cognizant

Mindfields

PricewaterhouseCoopers

Tata Consultancy Services

Tech Mahindra

Advice for the Technology Buyer

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Related Research

Synopsis

Content


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