TECH BUYER Jul 2020 - IDC PlanScape - Doc # AP46521521

IDC PlanScape: Contextual Banking in Asia/Pacific

By: Handojo TriyantoSenior Research Manager

Table of Contents

IDC PlanScape Figure

Figure: IDC PlanScape: Executive Summary of Contextual Banking in Asia/Pacific

Executive Summary

Why is contextual banking Important?

Figure: Contextual Levels in the Contextual Banking Journey

Table: Examples of Contextual Levels

What is contextual banking?

Figure: The Definition of Contextual Banking

Table: The Must-Have Values in Contextual Banking

Who are the Key Stakeholders?

Table: Key Stakeholders in Contextual Banking

How Can My Organization Take Advantage of contextual banking?

Figure: Practice-Based Contextual Banking Framework

Marketing

Customer Expectations

Technology

Business Drivers

Sales

Customer Expectations

Technology

Business Drivers

Customer Service

Customer Expectations

Technology

Business Drivers

Operations

Customer Expectations

Technology

Business Drivers

Information Technology

Advice for THE Technology Buyer

Related Research

Content


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