TECH BUYER Jun 2017 - IDC MarketScape - Doc # US41894917

IDC MarketScape: Worldwide IT Service and Incident Management Software 2017 Vendor Assessment

By: Robert Young

Table of Contents

IDC MarketScape Figure

Figure: IDC MarketScape Worldwide IT Service and Incident Management Software Vendor Assessment

IDC Opinion

IDC MarketScape Vendor Inclusion Criteria

Essential Buyer Guidance

Vendor Summary Profiles

BigPanda

Strengths

Challenges

BMC Software

Strengths

Challenges

CA Technologies

Strengths

Challenges

Cherwell Software

Strengths

Challenges

HPE

Strengths

Challenges

IBM

Strengths

Challenges

Ivanti

Strengths

Challenges

PagerDuty

Strengths

Challenges

Resolve Systems

Strengths

Challenges

ServiceNow

Strengths

Challenges

VictorOps

Strengths

Challenges

Zoho

Strengths

Challenges

Appendix

Reading an IDC MarketScape Graph

IDC MarketScape Methodology

Market Definition

Strategies and Capabilities Criteria

Table: Key Strategy Measures for Success: Worldwide IT Service and Incident Management Software Vendors

Table: Key Capability Measures for Success: Worldwide IT Service and Incident Management Software Vendors

Learn More

Related Research

Synopsis

Content


Related Links