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TECH BUYER Jun 2018 - IDC PeerScape - Doc # US43861918

IDC PeerScape: Practices for Creating Data-Driven IT Organizations

By: Marc StrohleinAdjunct Research Advisor

Table of Contents

IDC PeerScape Figure

Figure: IDC PeerScape: Digital Transformation — Practices to Create Data-Driven IT Organizations

Executive Summary

Peer Insights

Practice 1: Build a Foundation of Data, Platforms, and Expertise to Enable Data-Driven IT

Challenge

Examples

Guidance

Practice 2: Use Operational Data and Advanced Analytics to Manage Rapidly Scaling, Complex Environments

Challenge

Example

Guidance

Practice 3: Measure IT Performance with Metrics and Data That Business Leaders Understand

Challenge

Example

Guidance

Practice 4: Use Data, Text Analytics, and AI to Assist Help Desk Administrators

Challenge

Examples

Guidance

Learn more

Related Research

Content


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