TECH BUYER Dec 2019 - IDC MarketScape - Doc # US44408619

IDC MarketScape: Worldwide Manufacturing Warranty and Service Contract Management Applications 2019–2020 Vendor Assessment

By: Aly PinderProgram Director, Service Innovation & Connected Products

Table of Contents

IDC MarketScape Figure

Figure: IDC MarketScape Worldwide Manufacturing Warranty and Service Contract Management Applications Vendor Assessment

IDC Opinion

IDC MarketScape Vendor Inclusion Criteria

Advice for Technology Buyers

Vendor Summary Profiles

Astea

Strengths

Challenges

Consider Astea When

IFS

Strengths

Challenges

Consider IFS When

Mize

Strengths

Challenges

Consider Mize When

Pegasystems

Strengths

Challenges

Consider Pegasystems When

PTC

Strengths

Challenges

Consider PTC When

ServicePower

Strengths

Challenges

Consider ServicePower When

Tavant

Strengths

Challenges

Consider Tavant When

Appendix

Reading an IDC MarketScape Graph

IDC MarketScape Methodology

Market Definition

Strategies and Capabilities Criteria

Table: Key Strategy Measures for Success: Worldwide Manufacturing Warranty and Service Contract Management Applications

Table: Key Capability Measures for Success: Worldwide Manufacturing Warranty and Service Contract Management Applications

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Related Research

Synopsis

Content


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