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TECH BUYER Feb 2019 - IDC Perspective - Doc # US44873518

BizOps: The CIO's Guide to Multiplied Business Transformation

By: Marc StrohleinAdjunct Research Advisor, Joseph C. PucciarelliGroup Vice President & IT Executive Advisor, Mike RosenAdjunct Research Advisor

Table of Contents

Executive Snapshot

Figure: Executive Snapshot: BizOps — The CIO's Guide to Multiplied Business Transformation

Situation Overview

What Is BizOps?

BizOps Enables Multiplied Enterprise Transformation

New Business Models Require New Organizational Structures

Competing with Digital Natives Requires New Thinking and Tactics

Digital Transformation Won't Wait

When Should Business and IT Leaders Consider BizOps?

Starting New Initiatives

Rescuing Threatened Initiatives

Exploring New Ways of Working

Affecting Organizational Transformation

Success Factors for BizOps Teams

Operate with Clear Vision and Purpose

Have Essential Talent and Expertise

Table: BizOps Team Member Attributes and Roles

Demonstrate Transparency, Collaboration, and Influence

Use Mission-Driven Structure and Approach

Demonstrate Focus and a Culture of Getting Things Done

Receive Executive Mandate and Support

Are Data and Analytics Driven

Use Consultative Approach

Balance Customer and Business Needs

What Are Key BizOps Activities?

The CIO's Role in BizOps

BizOps in Action: Some Examples

Advice for the Technology Leader

Figure: Essential Guidance

Learn More

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