Table of Contents

IDC FutureScape Figure

Figure: IDC FutureScape: Worldwide Imaging, Printing, and Document Solutions and 3D Printing 2020 Top 10 Predictions

Executive Summary

IDC FutureScape Predictions

Summary of External Drivers

Predictions: Impact on Technology Buyers

Prediction 1: Backed by DX Initiatives, 40% of Existing MPS Engagements Will Include a Broader Set of Managed IoT Services by 2023

Associated Drivers

IT Impact

Guidance

Prediction 2: Enabled by Cloud Technologies and SaaS-Based Delivery Models, 30% of MPS Contracts for Small to Medium-Sized Businesses Will Be Delivered Through the IT Channel by 2022

Associated Drivers

IT Impact

Guidance

Prediction 3: Enabled by the Platformization of Print Technology, 50% of Enterprise Organizations Will Adopt Fully Outsourced Print Infrastructure-as-a-Service Programs by 2023

Associated Drivers

IT Impact

Guidance

Prediction 4: By 2024, 25% of SMBs Worldwide Will Adopt More Print Supplies Procurement Options That Favor the Use of Genuine OEM Ink and Toner Cartridges

Associated Drivers

IT Impact

Guidance

Prediction 5: By 2023, up to 33% of CSR Officers Will Reevaluate Paper as a Sustainable, Viable, and Effective Means of Communication, Resulting in a More Balanced Deployments of Printed and Digital Documents

Associated Drivers

IT Impact

Guidance

Prediction 6: By 2021, 90% of Brand Owners Will Use Versioning and Personalized Content in Packaging for Greater Customer Engagement and Increased Sales of Consumer-Packaged Goods

Associated Drivers

IT Impact

Guidance

Prediction 7: By 2022, 80% of Major Consumer Fashion Brands Will Have a Personalized or Custom Printing Initiative for Apparel and D├ęcor Products

Associated Drivers

IT Impact

Guidance

Prediction 8: By 2024, 20% of Manufacturers Will Combine Generative Design and Additive Manufacturing to Compress Cycle Times in Half

Associated Drivers

IT Impact

Guidance

Prediction 9: The Use of Patient-Specific 3D Modeling in Support of Complex Surgical Procedures Will Exceed 50% by 2020

Associated Drivers

IT Impact

Guidance

Prediction 10: By 2023, 10% of Large Construction Projects Will Include the Use of Autonomous 3D Printing Systems in the Production of End-Use Parts and Structures

Associated Drivers

IT Impact

Guidance

Advice for Technology Buyers

External Drivers: Detail

The Age of Innovation: Driving the Future Enterprise

Accelerated Disruption: Navigating Business Challenges as Volatility Intensifies

The Platform Economy: Competing at Hyperscale

Sense, Compute, Act: Maximizing Data Value

Intelligence Everywhere: AI's Opportunity and Implications

Rising Customer Expectations: More Convenience, Customization, and Control

Reimagining the Material World: Revolutionized Materials and Processes Expand Digital Technology Reach

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