Table of Contents

Executive Snapshot

Figure: Executive Snapshot: Inflexible Work Environments

Situation Overview

The Future of Work: The Challenge of Inflexible Work Environments

The Benefits of Intelligent Agile Digital Workspaces

Figure: Intelligent Digital Workspace: Rethinking the Way Work Gets Done

Benefits of the Agile Workspace

The New World: How People (Now) Interact with Tech

The Three Layers of the Workspace

Physical Workspace Layer

Digital Workspace Layer

Digital Workspace Infrastructure Layer

Where the Layers Interact

What Will Shape the Management of the Digital Workspace?

Cognitive Help Desk Services

End-User Computing Management Advanced Analytics

Digital Automation

Cloud/as-a-Service Models

Advice for the Technology Buyer

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Related Research



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