TECH BUYER Jan 2020 - IDC Perspective - Doc # US45804019

Stitch Fix, Filters, and Friction: How to Rethink Competitive Advantage in Returns Management and Throughout the Supply Chain

By: Jordan K. SpeerResearch Manager, Global Supply Chain

Table of Contents

Executive Snapshot

Figure: Executive Snapshot: Stitch Fix, Filters, and Friction — How to Rethink Competitive Advantage in Returns Management and Throughout the Supply Chain

Situation Overview

Figure: Correlating Returns to Revenue: A Hypothetical Chart

Advice for the Technology Buyer

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Synopsis

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