TECH BUYER Mar 2020 - IDC PlanScape - Doc # US46118519

IDC PlanScape: Artificial Intelligence to Balance Between Structured and Emergent Work

By: Shannon KalvarResearch Manager , IT Service Management and Client Virtualization

Table of Contents

IDC PlanScape Figure

Figure: IDC PlanScape: Executive Summary of Artificial Intelligence to Balance Between Structured and Emergent Work

Executive Summary

Why Is Artificial Intelligence Important?

Structured — Active Work

Structured — Sort

Emergent — Active

Emergent — Sort

The Balance of Work

What Is Artificial Intelligence?

Who Are the Key Stakeholders?

Table: Key Stakeholders

How Can My Organization Take Advantage of Artificial Intelligence?

Advice for Technology Buyers

Related Research

Content


Related Links