Planned Research by Marc DeCastro

IDC's planned research provides a preview of upcoming research documents along with projected delivery dates. Research schedules are reviewed on a regular basis and research documents will be added and/or removed in response to market events.

Please note: Research schedules are subject to change.

View Published Research by Marc DeCastro
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Customer Journey Towards Frictionless Banking Experiences

Planned for CY2020 Q4 IDC Survey Tech Supplier

Analyst:
Vertical market:
Financial
Future of Banking Contact Centers Will Require More Mobility and Policy Restrictions

Planned for CY2020 Q4 IDC Perspective Tech Buyer

Analyst:
Vertical market:
Financial
IDC FutureScape: Worldwide Financial Services Predictions 2020

Planned for CY2020 Q4 IDC FutureScape Tech Buyer

Vertical market:
Financial
IDC Market Glance: Connected Banking, 2020

Planned for CY2020 Q4 Market Presentation Tech Supplier

Vertical market:
Financial
IDC MaturityScape: Future of Retail Banking Customer - Empathy at Scale

Planned for CY2020 Q4 IDC MaturityScape Tech Buyer

Analyst:
Vertical market:
Financial
IDC PlanScape: Reshaping Lending Origination

Planned for CY2020 Q4 IDC PlanScape Tech Buyer

Vertical market:
Financial
IDC's Worldwide Digital Transformation Use Case Taxonomy, 2020: Banking

Planned for CY2020 Q4 Taxonomy Tech Supplier

Topic:
Digital transformation, Technology buyer, Information transformation, WorkSource transformation, Omni-experience transformation, Leadership transformation, Operating model transformation
Vertical market:
Financial, Retail, Manufacturing, Government, Energy
Impact of AI on Customer Loyalty

Planned for CY2020 Q4 IDC Survey Tech Supplier

Analyst:
Vertical market:
Financial
Now Is The Time for Conversational Banking and Chat Bots To Shine

Planned for CY2020 Q4 IDC Perspective Tech Buyer

Analyst:
Vertical market:
Financial
Finovate and Hottest FinTech Solutions Demonstrated

Planned for CY2021 Q1 Market Note Tech Supplier

Analyst:
Vertical market:
Financial
Natural Language Interfaces Will Create New Wave of PFM

Planned for CY2021 Q1 IDC Perspective Tech Buyer

Analyst:
Vertical market:
Financial
Self Service Digital Channels Critical In Supporting Retail Bank Customers

Planned for CY2021 Q1 IDC Survey Tech Supplier

Analyst:
Vertical market:
Financial
Digital Marketing in a Post Crisis Environment

Planned for CY2021 Q2 IDC Perspective Tech Buyer

Analyst:
Vertical market:
Financial
IDC PeerScape: Best Practices to Improve Retail Banking Deposit Account Opening and Onboarding Implementations and Upgrades

Planned for CY2021 Q2 IDC PeerScape Tech Buyer

Analyst:
Vertical market:
Financial
Impact of AI Solutions on Customer Loyalty and Satisfaction

Planned for CY2021 Q2 IDC Survey Tech Supplier

Analyst:
Vertical market:
Financial
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