Planned Research: IDC Energy Insights: Worldwide Utilities Customer Experience Strategies

IDC's planned research provides a preview of upcoming research documents along with projected delivery dates. Research schedules are reviewed on a regular basis and research documents will be added and/or removed in response to market events.

Please note: Research schedules are subject to change.

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Energy as a service: A Utility Case Study CY19 Q2

Planned for CY2019 Q4 IDC Perspective Tech Buyer

Vertical market:
Energy
Customer Analytics: A Utility Case Study CY20 Q1

Planned for CY2020 Q1 IDC Perspective Tech Buyer

Vertical market:
Energy
Utilities IT Investments for Customer Operations - Results from the European Utilities 2019 Survey

Planned for CY2020 Q1 IDC Survey Tech Supplier

Analyst:
Vertical market:
Energy
Utilities Smart Customer Operations Quarterly Update: October - December 2019

Planned for CY2020 Q1 Market Perspective Tech Supplier

Analyst:
Vertical market:
Energy
Device-based utilities programs

Planned for CY2020 Q2 IDC Perspective Tech Buyer

Vertical market:
Energy
Utilities IT Investments in Customer Operations: Results from 2019 Utility Surveys

Planned for CY2020 Q2 IDC Survey Tech Supplier

Analyst:
Vertical market:
Energy
Utilities Smart Customer Operations Quarterly Update: January - March 2020

Planned for CY2020 Q2 Market Perspective Tech Supplier

Analyst:
Vertical market:
Energy
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