IDC Research Types
Analyst
Analyst Profile
Provides complete background information on an IDC analyst. Each profile provides a biography, a notable quotation, a frequently asked question relevant to the particular analyst's focus, and a list of research authored by that analyst.
Team Profile
Lists the analyst members of a topical team. Outlines general areas of coverage and any specialties.
Briefs
Flash
Provides rapid IDC insight and analysis about a significant industry event or conference, merger or acquisition, product announcement, or other fast-breaking news affecting the IT market.
Forecast Update
Provides a short, quick look at an updated forecast and the changed assumptions behind the update. It updates a market forecast published in the same calendar year, identifies changed and key forecast assumptions, and highlights actions for participants to consider in light of the changes.
IDC Insight
Provides coverage and analysis of an industry event, new product or service, or a company announcement or development.
Update
Provides brief overview coverage of what is happening in a market.
Vendor Profiles
Provides a concise, hard-hitting profile of an emerging vendor. A profile will highlight new players and technologies and the potential paradigm shifts or disruptions a vendor represents.
Daily Graphics
Daily Graphic
Illustrates IDC's keen analysis of major market trends in downloadable PowerPoints. Available as a free download the day it appears, an IDC Daily Graphic provides valuable material for speeches and strategic planning.
Event Proceedings
Event Proceeding
Provides published slides, audio, and other materials from IDC and Insights Web conferences, briefings, forums, or other events.
Events
Conference
Delivers dependable, relevant, and high-impact data and insight to help organizations make sound business and technology decisions. eBusiness executives, IT professionals, IT suppliers, and services suppliers benefit from the strategic insight and networking opportunities IDC conferences offer. Generally, all presentation slides are available online, and for most conferences, streaming audio of key discussions is available as well.
Web Conference
Focuses on significant trends and paradigm shifts. Each Web conference will provide attendees with leading-edge market information that will enable them to make smart business decisions. For those unable to attend in person or those wishing to review the content presented, these synchronized multimedia presentations are available online.
IDC DecisionScapes
IDC FutureScape
Serves as a framework for IT/tech professionals' IT strategy and planning for the next one to three years. It lists IDC's top 10 worldwide technology trends for the coming one to three years in a given research area and includes related drivers, projected IT/business strategy impact, and guidance.
IDC MarketScape
Helps IT/tech professionals develop a short list of suitable suppliers when selecting a vendor. Provides an unbiased assessment of tech suppliers in terms of offerings, strategy, capabilities, and other important factors in a given technology area.
IDC MaturityScape
Describes five stages of "maturity" or capability for a particular technology area, helps IT/tech professionals understand where their organizations fit within those stages, and provides guidance on key components for planning successful improvements to a tech initiative.
IDC MaturityScape Benchmark
Helps IT/tech professionals to benchmark their maturity against peers, develop a business case for a tech initiative, and build consensus about where critical IT investments should be made. Presents quantitative research results that show the market distribution for a given tech initiative across the five stages of maturity presented in the related IDC MaturityScape. Shows the results and components of particularly successful initiatives.
IDC PeerScape
Gives IT/tech professionals insight into best practices (and practices to avoid) by providing specific use case examples implemented by peers. Identifies practices that have the most impact on the success of a tech or business initiative, and provides actionable guidance for each practice.
IDC PlanScape
Helps IT/tech professionals to justify and plan a business and/or technology investment or opportunity by exploring why, what, who, and how (these are also the main section headings). Presents key players, critical success factors, risks, and actions to consider for a designated technology and/or business management area.
IDC TechScape
Helps IT/tech professionals with developing IT strategic plans and evaluating emerging technologies in terms of their risk to the business. Shows the adoption curve and risk levels over time for a specific emerging technology. Sorts technologies into three "adoption model" categories (transformational, incremental, opportunistic) to help tech leaders determine the potential impact for their organization.
IDC Links
IDC Link
Provides timely context and insight around important market trends and events in a short opinion piece. IDC Links provide IDC's point of view on:
- Financial announcements
- Product announcements
- Mergers and acquisitions or divestitures
- Events
- Response to news
Insights-only Research
Best Practices
Correlates the use of specific practices and superior performance as indicated by an analysis of the benchmarking database. Highlights any significant differences between industries. Conclusions provide a set of process priorities for improving a business case and advice on how to overcome change management issues.
Business Strategy
Helps buyers to assess their business strategies and/or associated business processes, especially as they relate to the use of technology.
Methods and Practices
Provides a step-by-step description of a method or methods that can be applied. As appropriate, the report may compare the benefits and drawbacks of several methods.
Perspective
Presents an article written by an Insights analyst on a topic of special interest to a target audience. This information has generally already appeared in an industry publication and is repackaged for display on the Insights Web site.
Vendor Assessment
Helps buyers select the right IT supplier. The report helps buyers understand the various providers of a technology by providing analysis on market landscape, vendor profiles, vendor market share, and vendor assessments.
Pivot Tables
Pivot Table
Presents an interactive spreadsheet tool for analyzing trends and activities in a specific market segment. These tables are available only through an annual subscription service.
Predictions
Top 10 Predictions
Provides bold, well-conceived market predictions grounded in solid methodologies, primary research, and analyst experience. Lays out a clear road map to understanding major market opportunities and trends.
Presentations
IDC Presentation
Provides the latest, select CIS forecast data, primary research survey findings, and critical IDC analyst opinion in a succinct, easy-to-digest PowerPoint format.
IDC Survey
Presents a hypothesis about what is happening in the market backed by the results of a demand-side or supply-side survey. The focus is on interpreting and analyzing the survey results and providing a strong point of view along with actionable advice.
IDC Survey Spotlight
Answers a timely question and provides a strong opinion backed by IDC survey data. This is a quick nugget of information that is presented in two concise PowerPoint slides.
Insights Presentation
Provides an easy-to-use format to post on the Web presentations that were previously delivered at public forums (such as conferences and events) or for internal client meetings and client presentations. It may not come as part of a consulting/custom engagement.
Market Analysis Perspective
Delivers a concise current state view of a market and insight into the impact of future trends. Business executives, product managers, and MI/AR professionals can use this information when looking to understand buyers' perspectives and market impacts.
Press Releases
Press Release
Announces significant corporate news, such as key hirings or promotions, performance milestones, event highlights, or speaking engagements.
Product Information
Fact Sheet
Describes a research product. Usually details the major areas of coverage and deliverables, and outlines key questions and competitive market conditions that the research will address. Includes links to all published research for a research product.
Studies
Competitive Analysis
Provides a detailed accounting and review of a vendor's programs, processes, products, service, satisfaction, and/or strategy in a target market. This knowledge helps clients reduce their risk of losing market share or enhance their position over the competition.
Customer Needs and Strategies
Focuses on the important decisions that business and IT professionals make every day.
Industry Developments and Models
Provides a detailed assessment of a specific target market's expansion pattern. This analysis helps clients develop and deploy the right mix of value-add products, programs, or services to support their sales and/or partnering efforts.
Market Analysis
Provides an in-depth examination of the dynamics and future of a single market or a group of related markets. The Market Analysis is where we will typically present our forecasts and assumptions, using a key forecast assumptions table.
Market Forecast
Provides the future of a single market or a group of related markets. It presents a new or updated market forecast, including key drivers and assumptions used in the forecast.
Market Share
Provides data on market size, regional allocations, and platform splits as well as a summary of vendor shares for the most recently completed period (year, quarter).
Special Study
Provides a onetime study produced by a research group that is not published as a deliverable under a subscription service.
Survey
Provides a study and interpretation of the results of a demand- or supply-side survey.
Taxonomy
Highlights and emphasizes how IDC tracks the market while also making it easier for customers to find and identify IDC Taxonomy documents.
Technology Assessment
Provides an analysis of the intricacies of an emerging or established technology or the technologies contained within a specific product.
Vendor Needs and Strategies
Provides an in-depth analysis of a company, a small group of companies, a division of a company focused on a particular market, or a best practice that the company exemplifies.
This IDC Market Note collates inputs from IDC analysts regarding Microsoft's announcements at its recently held event in ExCel London on October 1 and 2, 2019. At the event, Microsoft not only demonstrated that its innovations are closely ...
This IDC Market Note discusses Poly (formerly Polycom), which held its Poly Analyst Day 2019 on October 14 at its headquarters in San Jose, California. Poly's management team updated the analyst community regarding its corporate vision, ...
This IDC Perspective describes common concerns CIOs express as they contemplate making the move from traditional on-prem IT architectures to cloud computing models. The document shows that these concerns are generally offset by the benefits ...
This IDC Market Note examines the RingCentral/Avaya strategic partnership announced on October 3, 2019, and evaluates the benefits and challenges of the partnership for Avaya, RingCentral, and Avaya's channel partners.
This IDC Market Perspective highlights key insights gained at the Zoomtopia 2019 User Conference. The conference reinforced how Zoom is leveraging its technology ecosystem partnerships and channel partners to gain and maintain a competitive ...
This IDC Market Note collates input from IDC analysts from the Enterprise Communications, Networking, and Infrastructure Services teams to provide our view on how NTT Ltd. is planning to execute its growth strategy in its core areas. NTT ...
This IDC Perspective examines the power of video in the future workplace and how video accelerates workplace transformation from different angles: work culture, the workspace, and workforce.
"A well-functioning and cost-effective communications ...
This IDC Vendor Profile examines Avaya Holdings Corp. (NYSE: AVYA), a global player in the worldwide unified communications and collaboration market, with a focus on Avaya cloud offerings. Data and information for this profile has been gleaned ...
HKT has demonstrated that it is possible to curtail fixed line voice churn by introducing multimedia Rich Communications Services in such a way that it does not substitute fixed wireless, while also growing the overall ARPUs. "HKT has also ...
This IDC Perspective discusses the role of social media, communities, and collaboration in the rise of the social enterprise and provides recommendations for enterprises seeking to become a social enterprise. Social media, communities, and ...
This IDC Perspective provides Microsoft information and IDC's view on the retirement date for Microsoft Skype for Business Online, as well as the impending migration of those users to the next-gen Microsoft Teams solution.
"Not much ...
This IDC Market Perspective provides highlights from the Orange Business Services Analyst Days that took place on July 9 and 10, 2019, in Paris, France. It summarizes strategy updates provided by Orange Business Services executives and provides ...
On July 1, NTT launched NTT Ltd, a London-headquartered multinational technology services provider with a staff of 40,000 across 57 countries and estimated US$11 billion revenue. This Market Note provides IDC's point of view on the recent ...
This IDC Market Perspective provides highlights from the annual Telefónica Analyst Day that took place on June 11-12, 2019, in Madrid, Spain. This document provides IDC's views from an EMEA telecommunications and networking perspective, ...
This IDC Perspective reviews the role that collaboration applications and company culture play in accelerating productivity, customer experience, and employee experience. Collaboration is the interpersonal activities that creates value when ...
This IDC Market Note discusses key takeaways from Atos' analyst event held in Boston in April 2019. Atos is targeting new growth areas in the market, including cloud solutions. The company is aligning its portfolio, architecture, and partnerships ...
Late last year we identified the need for telcos to undertake a comprehensive transformation — a revolution — in how they organize their internal operations. Earlier this year, we forecast that the pace of this revolution in telco operations ...
Experience Avaya 2019 Asia/Pacific event, held on April 24 in Singapore, announced key information such as Avaya's strategy and its latest technology vision including new products and solutions. IDC Financial Insights also presented several ...
This IDC Market Note analyzes the background and impact of Telenor's acquisition of 54% of Finnish operator DNA Oyj.
This IDC Market Note provides an overview of CenturyLink's operations and strategy in the Asia/Pacific (APAC) region. Some of the themes covered in the discussion include CenturyLink's internal transformation and acquisition activities towards ...
This IDC Market Perspective updates IDC Canada's previous analysis of Canadian telecommunications service providers' 2018 capital expenditure forecasts. Communications providers are facing a transition to become service providers of the ...
This IDC Perspective discusses telcos' perspective of business support systems (BSS). The modernization of BSS is essential for the success of any DX program within a telco. This report summarizes the drivers for change in BSS and discusses ...
This IDC Market Note discusses the Avaya Engage 2019 event for clients, partners, and industry analysts held January 20–23 in Austin, Texas. It summarizes IDC's opinion on Engage 2019 and discusses some important next steps for the company.
...This IDC Market Note discusses Alcatel-Lucent Enterprise's 2019 Analyst Conference, held in February 2019 in conjunction with its partner event, Connex19. It summarizes IDC's opinion on information discussed during the event and lays out ...
This IDC Market Perspective provides predictions for the top 10 trends impacting the enterprise networking and communications market in 2019.
"The rise and mainstream adoption of 3rd Platform technologies — including cloud computing, ...
This IDC Market Note discusses Mitel's strategy and product portfolio presented at the Mitel Next Americas 2018 event held in early October 2018. It summarizes IDC's opinion on information and strategy discussed during the event, highlights ...
This IDC Market Perspective discusses how telecom providers are shifting their infrastructure and the opportunities this presents to professional services firms.
"Market forces are requiring telecom service providers to innovate — ...
This IDC Market Note discusses the BroadSoft Connections 2018 event for BroadSoft service provider partners and industry analysts in Miami, Florida. This document summarizes IDC's opinion on the event and discusses some of the important ...
This IDC Market Note considers Vodafone's strategy and tactics for embracing digital transformation and being a primary provider of services designed to help enterprises digitally transform.
"Vodafone appears to be taking bold steps ...
This IDC Market Perspective looks at the UC&C vendor landscape through the lens of the Future of Work. Enterprise communication is changing in line with ongoing digital transformation, creating new ways in which people communicate at ...
This IDC Perspective provides insight and guidance for IT buyers regarding the technology, culture, best practices, and overall recommendations when deploying or upgrading enterprise collaboration applications. Forced to do more with less, ...
This IDC Perspective presents highlights from Vodafone's Annual Analyst Summit covering the operator's Global Enterprise business that took place on October 31 and November 1, 2018, in London, and our view of their significance.
"Transformation ...
This IDC Insight analyzes Theatro, a company playing in the wearables and unified communications market, and reviews key success factors: market potential, products and services, competitive edge, customers, and corporate strategy. Detailed ...
This IDC Market Note discusses CenturyLink's announcements surrounding adaptive networking. It also discusses how, after a full year of integration between CenturyLink and Level 3, the combined organization debuted "the new CenturyLink."
"The ...
This IDC Market Perspective discusses technology investment trends in the manufacturing sector in Turkey. Efforts to improve efficiency and productivity, reduce costs, and provide better products and services are boosting the local use of ...
This IDC Market Note examines the ongoing strategic transformation of Nexign from a regional BSS leader to a global digital transformation partner. The report discusses the changes the company has gone through to become a digital transformation ...
This IDC Market Perspective examines the newly signed United States-Mexico-Canada Agreement (USMCA) and analyses the implications for Canada's ICT sector. The trade pact has specific chapters on digital trade, telecommunications, and intellectual ...
"The role of voice and messaging in the enterprise is changing rapidly. Traditional voice and messaging functions that were focused on linear P2P communications are no longer valid for today's increasingly digital enterprises. Rather, they ...
This IDC Market Perspective highlights the rising demand from enterprises for cloud-based communication and collaboration tools, driven by the rising mobility of the workforce, new use cases, shifting attitudes toward voice and messaging, ...
This IDC Perspective examines the recent Microsoft announcement regarding the availability of public preview versions of Exchange Server 2019 and Skype for Business Server 2019, which enable customers to test and discuss the (noncommercial) ...
This IDC Market Perspective covers the annual Orange Business Services' Analyst Days, which took place on July 10 and 11, 2018, in Paris. It provides our views on Orange Business Services' approach to network and SD-WAN, security, IoT, cloud, ...
"Optus has a clear focus on being a digital enabler for enterprise and government. The key strategy to execute this is by moving away from a commodity business (simply connecting people to the internet and each other) and becoming truly ...
This IDC Market Note summarizes Canada-specific initiatives Avaya is making, and that were discussed by Avaya CEO Jim Chirico and Canadian Managing Director and President of Sales David Robertson at the Avaya Connected World 2018 customer ...
The Telstra International Analyst Summit 2018, held in London, England, brought together Telstra executives and international (non-Australian) analysts to hear the company's strategy and vision for global expansion and product innovation ...
Unified communications and contact centre tech company Avaya has emerged from its Chapter 11 bankruptcy with a new sense of urgency and enthusiasm. It is in the midst of considerable digital transformation to meet the needs of its customers ...
This IDC Market Note provides an overview of the Avaya Experience Europe North event held on April16 and 17, 2018, in Noordwijk, the Netherlands. In parallel, Avaya also hosted its semi-annual EMEA Partner Community Council (PCC) conference, ...
This IDC Market Perspective updates IDC Canada's previous analysis of Canadian telecommunications service providers' 2017 capital expenditure forecasts. CSPs are facing a transition to become service providers of the future to face the twin ...
This IDC Perspective provides advice and guidance to IT executives implementing Skype for Business (SfB) as part of their transition to Microsoft's Office 365 platform. Skype for Business Online, an Office 365 SaaS offering, enables instant ...