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29 results found (displaying 1-25)

IDC Research Types


Analyst

Analyst Profile

Provides complete background information on an IDC analyst. Each profile provides a biography, a notable quotation, a frequently asked question relevant to the particular analyst's focus, and a list of research authored by that analyst.


Team Profile

Lists the analyst members of a topical team. Outlines general areas of coverage and any specialties.

Briefs

Flash

Provides rapid IDC insight and analysis about a significant industry event or conference, merger or acquisition, product announcement, or other fast-breaking news affecting the IT market.


Forecast Update

Provides a short, quick look at an updated forecast and the changed assumptions behind the update. It updates a market forecast published in the same calendar year, identifies changed and key forecast assumptions, and highlights actions for participants to consider in light of the changes.


IDC Insight

Provides coverage and analysis of an industry event, new product or service, or a company announcement or development.


Update

Provides brief overview coverage of what is happening in a market.


Vendor Profiles

Provides a concise, hard-hitting profile of an emerging vendor. A profile will highlight new players and technologies and the potential paradigm shifts or disruptions a vendor represents.

Daily Graphics

Daily Graphic

Illustrates IDC's keen analysis of major market trends in downloadable PowerPoints. Available as a free download the day it appears, an IDC Daily Graphic provides valuable material for speeches and strategic planning.

Event Proceedings

Event Proceeding

Provides published slides, audio, and other materials from IDC and Insights Web conferences, briefings, forums, or other events.

Events

Conference

Delivers dependable, relevant, and high-impact data and insight to help organizations make sound business and technology decisions. eBusiness executives, IT professionals, IT suppliers, and services suppliers benefit from the strategic insight and networking opportunities IDC conferences offer. Generally, all presentation slides are available online, and for most conferences, streaming audio of key discussions is available as well.


Web Conference

Focuses on significant trends and paradigm shifts. Each Web conference will provide attendees with leading-edge market information that will enable them to make smart business decisions. For those unable to attend in person or those wishing to review the content presented, these synchronized multimedia presentations are available online.

IDC DecisionScapes

IDC FutureScape

Serves as a framework for IT/tech professionals' IT strategy and planning for the next one to three years. It lists IDC's top 10 worldwide technology trends for the coming one to three years in a given research area and includes related drivers, projected IT/business strategy impact, and guidance.


IDC MarketScape

Helps IT/tech professionals develop a short list of suitable suppliers when selecting a vendor. Provides an unbiased assessment of tech suppliers in terms of offerings, strategy, capabilities, and other important factors in a given technology area.


IDC MaturityScape

Describes five stages of "maturity" or capability for a particular technology area, helps IT/tech professionals understand where their organizations fit within those stages, and provides guidance on key components for planning successful improvements to a tech initiative.


IDC MaturityScape Benchmark

Helps IT/tech professionals to benchmark their maturity against peers, develop a business case for a tech initiative, and build consensus about where critical IT investments should be made. Presents quantitative research results that show the market distribution for a given tech initiative across the five stages of maturity presented in the related IDC MaturityScape. Shows the results and components of particularly successful initiatives.


IDC PeerScape

Gives IT/tech professionals insight into best practices (and practices to avoid) by providing specific use case examples implemented by peers. Identifies practices that have the most impact on the success of a tech or business initiative, and provides actionable guidance for each practice.


IDC PlanScape

Helps IT/tech professionals to justify and plan a business and/or technology investment or opportunity by exploring why, what, who, and how (these are also the main section headings). Presents key players, critical success factors, risks, and actions to consider for a designated technology and/or business management area.


IDC TechScape

Helps IT/tech professionals with developing IT strategic plans and evaluating emerging technologies in terms of their risk to the business. Shows the adoption curve and risk levels over time for a specific emerging technology. Sorts technologies into three "adoption model" categories (transformational, incremental, opportunistic) to help tech leaders determine the potential impact for their organization.

IDC Links

IDC Link

Provides timely context and insight around important market trends and events in a short opinion piece. IDC Links provide IDC's point of view on:

  • Financial announcements
  • Product announcements
  • Mergers and acquisitions or divestitures
  • Events
  • Response to news

Insights-only Research

Best Practices

Correlates the use of specific practices and superior performance as indicated by an analysis of the benchmarking database. Highlights any significant differences between industries. Conclusions provide a set of process priorities for improving a business case and advice on how to overcome change management issues.


Business Strategy

Helps buyers to assess their business strategies and/or associated business processes, especially as they relate to the use of technology.


Methods and Practices

Provides a step-by-step description of a method or methods that can be applied. As appropriate, the report may compare the benefits and drawbacks of several methods.


Perspective

Presents an article written by an Insights analyst on a topic of special interest to a target audience. This information has generally already appeared in an industry publication and is repackaged for display on the Insights Web site.


Vendor Assessment

Helps buyers select the right IT supplier. The report helps buyers understand the various providers of a technology by providing analysis on market landscape, vendor profiles, vendor market share, and vendor assessments.

Pivot Tables

Pivot Table

Presents an interactive spreadsheet tool for analyzing trends and activities in a specific market segment. These tables are available only through an annual subscription service.

Predictions

Top 10 Predictions

Provides bold, well-conceived market predictions grounded in solid methodologies, primary research, and analyst experience. Lays out a clear road map to understanding major market opportunities and trends.

Presentations

IDC Presentation

Provides the latest, select CIS forecast data, primary research survey findings, and critical IDC analyst opinion in a succinct, easy-to-digest PowerPoint format.


IDC Survey

Presents a hypothesis about what is happening in the market backed by the results of a demand-side or supply-side survey. The focus is on interpreting and analyzing the survey results and providing a strong point of view along with actionable advice.


IDC Survey Spotlight

Answers a timely question and provides a strong opinion backed by IDC survey data. This is a quick nugget of information that is presented in two concise PowerPoint slides.


Insights Presentation

Provides an easy-to-use format to post on the Web presentations that were previously delivered at public forums (such as conferences and events) or for internal client meetings and client presentations. It may not come as part of a consulting/custom engagement.


Market Analysis Perspective

Delivers a concise current state view of a market and insight into the impact of future trends. Business executives, product managers, and MI/AR professionals can use this information when looking to understand buyers' perspectives and market impacts.

Press Releases

Press Release

Announces significant corporate news, such as key hirings or promotions, performance milestones, event highlights, or speaking engagements.

Product Information

Fact Sheet

Describes a research product. Usually details the major areas of coverage and deliverables, and outlines key questions and competitive market conditions that the research will address. Includes links to all published research for a research product.

Studies

Competitive Analysis

Provides a detailed accounting and review of a vendor's programs, processes, products, service, satisfaction, and/or strategy in a target market. This knowledge helps clients reduce their risk of losing market share or enhance their position over the competition.


Customer Needs and Strategies

Focuses on the important decisions that business and IT professionals make every day.


Industry Developments and Models

Provides a detailed assessment of a specific target market's expansion pattern. This analysis helps clients develop and deploy the right mix of value-add products, programs, or services to support their sales and/or partnering efforts.


Market Analysis

Provides an in-depth examination of the dynamics and future of a single market or a group of related markets. The Market Analysis is where we will typically present our forecasts and assumptions, using a key forecast assumptions table.


Market Forecast

Provides the future of a single market or a group of related markets. It presents a new or updated market forecast, including key drivers and assumptions used in the forecast.


Market Share

Provides data on market size, regional allocations, and platform splits as well as a summary of vendor shares for the most recently completed period (year, quarter).


Special Study

Provides a onetime study produced by a research group that is not published as a deliverable under a subscription service.


Survey

Provides a study and interpretation of the results of a demand- or supply-side survey.


Taxonomy

Highlights and emphasizes how IDC tracks the market while also making it easier for customers to find and identify IDC Taxonomy documents.


Technology Assessment

Provides an analysis of the intricacies of an emerging or established technology or the technologies contained within a specific product.


Vendor Needs and Strategies

Provides an in-depth analysis of a company, a small group of companies, a division of a company focused on a particular market, or a best practice that the company exemplifies.

Salesforce FY20 Q3 Earnings: Aimed to Double Revenue, $34B to $35B, by Fiscal 2024
Details
Warren Lane, Jordan Jewell, Alan Webber

On December 3, Salesforce announced 3QFY20 earnings. Earnings this quarter were strong, with total revenue of $4.5 billion for the quarter, a 34% year-over-year increase from 3QFY19. “We're now on track to double our revenue in five years,” ...

Dec 2019 | Doc #lcUS45711719 | IDC Link | Tech Supplier

Sales Enablement Software Vendor Seismic Acquires Percolate to Enhance its Marketing Content Management Capabilities
Details
Gerry Brown

Seismic has acquired Percolate for an undisclosed sum. The acquisition provides San Diego–based Seismic with stronger marketing software assets that Percolate describes as "the leading content marketing platform for the enterprise." Combining ...

Nov 2019 | Doc #lcEUR145637819 | IDC Link | Tech Supplier

Japan Customer Relationship Management Applications Forecast, 2019−2023
$4,500
Takashi Manabe

This IDC study presents the Japan customer relationship management (CRM) applications market performance in 2018 (revenue-based) and the market forecast from 2019 to 2023. For the purpose of analyzing and forecasting the market, IDC classifies ...

Oct 2019 | Doc #JPE44019619 | Market Forecast | Tech Supplier

IDC Innovators: Canadian Insurance Sales Automation, 2019
$2,500
Robert Smythe, Jason Bremner

IDC Innovators are emerging vendors with revenue <$100 million that have demonstrated either a groundbreaking business model or an innovative new technology — or both. This IDC Innovators study profiles Chisel AI, Finaeo, League, PolicyMe, ...

Oct 2019 | Doc #CA44506819 | IDC Innovators | Tech Buyer

Worldwide Sales Force Productivity and Management Applications Market Shares, 2018: AI Drives Modernization
$4,500
Gerry Murray

This IDC study provides an overview of the worldwide sales force productivity and management applications market for the 2018–2023 period.

"AI has reinvigorated the sales productivity and management software space," said Gerry Murray, ...

Jul 2019 | Doc #US44544419 | Market Share | Tech Supplier

Worldwide Sales Force Productivity and Management Applications Software Forecast, 2019–2023
$4,500
Gerry Murray

This IDC study provides a forecast for the worldwide sales force productivity and management applications software market through 2023. This includes cloud versus on-premises by global region. The market is forecast to continue double digit ...

Jul 2019 | Doc #US45344019 | Market Forecast | Tech Supplier

Publicis Groupe Completes Its Acquisition of Data Specialist Epsilon
Details
Douglas Hayward, Gerry Murray

Publicis Groupe has completed the $3.95 billion purchase of technology and marketing data provider Epsilon, first announced in April 2019. The move will significantly strengthen Publicis in technology and data, more specifically in onboarding, ...

Jul 2019 | Doc #lcUS45364319 | IDC Link | Tech Supplier

国内CRMアプリケーション市場予測、2019年~2023年
$4,500
Takashi Manabe

本調査レポートは、国内CRMアプリケーション市場の2018年の実績(売上額ベース)と2019年~2023年の市場予測を提供している。IDCでは、国内CRMアプリケーション市場を「広告アプリケーション」「コンタクトセンターアプリケーション」「カスタマーサービスアプリケーション」「デジタルコマースアプリケーション」「マーケティングキャンペーン管理アプリケーション」「セールス生産性/管理アプリケーション」の6つの機能市場に分類し、市場を分析し予測を行っている。2018年の同市場は、マーケティングキャンペーン管理アプリケーション、コンタクトセンターアプリケーションが好調に推移した。「国内CRMアプリケーション市場が今後も成長を継続するために、ITサプライヤーは、CX向上を目的とした統合型CRMシステムの提供、B2B向けHyper-Personalizationへの対応、およびCRMにおけるAIのユースケース化準備を行うことが重要である」と、IDC ...

Jul 2019 | Doc #JPJ44002919 | Market Forecast | Tech Supplier

IDC's Worldwide Marketing Taxonomy, 2019
$4,500
Warren Lane, Kathleen Schaub, Gerry Murray, Wayne Kurtzman, Karsten Weide

This IDC study is a reference guide for budget management and cost control. It can serve as the foundation for marketing and finance executives to better demonstrate fiscal management capabilities to C-level executives and to improve decision-making ...

May 2019 | Doc #US45033219 | Taxonomy | Tech Supplier

Zoholics 2019: Booming Revenue, User Base, and CX Platform Innovation
Details
Gerry Murray, Mickey North Rizza, Melissa Webster

Zoho introduced its new cloud-based Commerce solution and enhancements to its marketing automation capabilities to significantly strengthen its position as an end to end customer experience platform for SMB. In addition to new products, ...

Apr 2019 | Doc #lcUS45012919 | IDC Link | Tech Supplier

IBM Divests Remainder of Its Marketing and Ad Tech Portfolio to Centerbridge
Details
Gerry Murray, Melissa Webster, Karsten Weide, Jordan Jewell

IBM continues to divest applications as it pivots to cloud infrastructure services. Business applications sold as standalone offerings (especially that don't leverage large IBM cloud deals) are obvious candidates – especially given the enormous ...

Apr 2019 | Doc #lcUS45011619 | IDC Link | Tech Supplier

It's Three for Three! New CEOs Across New Zealand Telco Industry
Details
Monica Collier

In the last 12 months, each of New Zealand's three largest telcos, Spark, Vodafone and 2degrees has announced a new CEO. These new CEOs will lead the industry to deliver 5G, fibre unbundling and new digital services.

Apr 2019 | Doc #lcAP45003019 | IDC Link | Tech Supplier

Salesforce FY 4Q19 and End-of-Year Earnings: Increases Revenue Guidance from $26 Billion to $28 Billion by FY23
Details
Warren Lane, Jordan Jewell, Alan Webber

On March 4, 2019, Salesforce announced its FY 4Q19 and end-of-year earnings. Earnings were solid, with total revenue of $3.60 billion for the quarter, a 26% year-over-year increase from FY 4Q18. Salesforce's 2019 fiscal year revenue was ...

Mar 2019 | Doc #lcUS44914719 | IDC Link | Tech Supplier

IBM PartnerWorld 2019: Transformation Acceleration
Details
Paul Edwards

IBM PartnerWorld, which took place in San Francisco on February 11 prior to the vendor's broader Think conference, provided the opportunity for partners to hear the latest program and strategy developments from key IBM partner executives ...

Feb 2019 | Doc #lcUS44881719 | IDC Link | Tech Supplier

IBM Enters Agreement to Divest Seven Software Businesses to Focus on Growth in the Cloud
Details
Gerry Murray, Jordan Jewell, Wayne Kurtzman, Melissa Webster

IBM continues to divest legacy on-premise software products via asset sales to large outsourcers. It’s a strategy that benefits all parties: It helps IBM transition to cloud, it lets outsourcers grow their product revenues and create more ...

Dec 2018 | Doc #lcUS44552818 | IDC Link | Tech Supplier

Worldwide Digital Asset Management Software Market Shares, 2017: Continued Investment in Digital Experience
$4,500
Melissa Webster

This IDC study contains vendor shares for the digital asset management software market for 2015–2017. It includes commentary on market growth and emerging trends and provides actionable advice for technology suppliers.

"The digital ...

Dec 2018 | Doc #US42624018 | Market Share | Tech Supplier

Accenture Continues Its Creative Agency Buying Spree with Kolle Rebbe in Germany
Details
Douglas Hayward

Accenture has agreed to buy a leading German digital marketing and advertising agency, Hamburg-based Kolle Rebbe. This looks like a good move for Accenture, as Kolle Rebbe is known for its creativity in designing campaigns, and the deal ...

Nov 2018 | Doc #lcUS44439118 | IDC Link | Tech Supplier

HG Data and ZoomInfo Make Acquisitions – Beginning of a Trend?
Details
Lynne Schneider

In the past week, two different organization domain data vendors made notable acquisitions. The current data-as-a-service market has hundreds of vendors, and IDC expects that partnerships and M&A activity will influence who succeeds ...

Oct 2018 | Doc #lcUS44366718 | IDC Link | Tech Supplier

Adobe Buys Marketo, Becomes Undisputed Leader in Marketing Automation
Details
Gerry Murray

Adobe announced that it's acquiring Marketo from Vista Equity Partners for $4.75 billion.

Sep 2018 | Doc #lcUS44314918 | IDC Link | Tech Supplier

Salesforce FY 2Q19 Earnings: Strong Growth Forecast with A New Co-CEO
Details
Jordan Jewell, Warren Lane, Scott Lundstrom

On August 29, 2018, Salesforce announced fiscal year 2Q19 earnings. As a whole, earnings were very strong with total revenue of $3.28 billion for the quarter, a 27% increase over 2Q18 in constant currency. Salesforce has managed to double ...

Sep 2018 | Doc #lcUS44288818 | IDC Link | Tech Supplier

中国保险行业IT解决方案市场份额,2017:继续稳定增长
$8,000
Frank Fang

“2017年中国保险行业业务发展稳中向好,产品保障功能凸显,资金运用收益稳步增长,行业风险防控能力持续增强,行业转型成效初显。值得一提的是,保险科技投入力度加大,大数据、人工智能、区块链、移动互联网、物联网等前沿技术广泛运用于产品创新、保险营销和公司内部管理等方面。依托于互联网保险对部分标准化传统保险的快速替代及场景创新型产品带来的增量市场,互联网保险创新业务保持高速增长。未来几年,中国保险行业信息化将继续朝着支持业务创新和管理创新的方向发展,除了核心业务系统将会继续成为重点领域外,中国保险行业IT解决方案市场将更加关注产品与渠道创新和风险控制等,相应的解决方案将成为中国保险行业解决方案市场投资增长较快的子市场。IDC预计,2022年中国保险行业IT解决方案市场的规模将达到17802.36百万元,2018–2022年的年复合增长率为22.0%。”——IDC行业研究与咨询服务部高级研究经理方正说。

...

Jul 2018 | Doc #CHC44095018 | Market Share | Tech Supplier

Kairos Acquires Facial Recognition Company EmotionReader
Details
Oren Raviv

On July 12, Kairos announced its acquisition of fellow facial recognition company EmotionReader for an undisclosed amount. Following the deal, Kairos will be able to enhance its service with emotion detection features and expand beyond its ...

Jul 2018 | Doc #lcCEMA44156818 | IDC Link | Tech Supplier

Worldwide CRM Applications Market Shares, 2017: Digital Transformation Fuels Customer Experience Initiatives
$4,500
Mary Wardley

This IDC study examines the vendor revenue performance in the CRM applications market for 2017. The CRM applications market grew an outstanding 10.1% in 2017 to reach $37.1 billion in revenue. Despite acquisitions, the top 5 vendors represented ...

Jul 2018 | Doc #US44026618 | Market Share | Tech Supplier

Worldwide Advertising Software Forecast, 2018–2022
$4,500
Karsten Weide, Tim McAtee

This IDC study explores global trends in advertising software usage and spending. It covers spending in the United States, Canada, Western Europe (WE), Central and Eastern Europe (CEE), the Middle East and Africa (MEA), Japan, the Asia/Pacific ...

Jun 2018 | Doc #US43940218 | Market Forecast | Tech Supplier

IDC's Worldwide Digital Transformation Use Case Taxonomy, 2018: Customer Experience
$4,500
Alan Webber, Gerry Brown, Greg Girard, Leslie Hand, Jordan Jewell, Wayne Kurtzman, Gerry Murray, Silvia Piai, Kathleen Schaub, Mary Wardley, Melissa Webster

This IDC study discusses digital transformation (DX) in the customer experience that companies provide and its influence on prioritizing use cases for investment as well as the strategic priorities and programs that are driving technology ...

Jun 2018 | Doc #US43978418 | Taxonomy | Tech Supplier

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