IDC Research Types
Lists the analyst members of a topical team. Outlines general areas of coverage and any specialties.
Provides brief overview coverage of what is happening in a market.
IDC MaturityScape Benchmark
- Financial announcements
- Product announcements
- Mergers and acquisitions or divestitures
- Response to news
Methods and Practices
Top 10 Predictions
IDC Survey Spotlight
Market Analysis Perspective
Customer Needs and Strategies
Focuses on the important decisions that business and IT professionals make every day.
Industry Developments and Models
Provides a study and interpretation of the results of a demand- or supply-side survey.
Vendor Needs and Strategies
This IDC study provides the market size of the worldwide customer communications management market in 2019 and a five-year forecast through 2024 by geographic region and deployment type. It includes adjustments due to the impact of COVID-19 ...
This IDC Market Forecast study analyzes and sizes the European supply-chain management applications market for 2017–2019 and features a 2020–2024 forecast. IDC assesses the European SCM applications market by functional segment (three segments) ...
This IDC study analyzes and sizes the European supply-chain management applications market from 2017 to 2019 and provides the respective market shares for each vendor. It segments the SCM applications market by functional market (three functional ...
On November 24, 2020, Dell Technologies held a quarterly earnings call and disclosed its 3Q21 financial results. Dell Technologies maintains two primary business units, Client Solutions Group (CSG) and Infrastructure Solutions Group (ISG). ...
ServiceNow have been rapidly expanding its AI capabilities and footprint organically on the Now platform and through previous acquisitions of Loom Systems, Passage AI, Attivio and others. With the announced acquisition of Element AI, ServiceNow, ...
Underscoring the importance of enterprise collaboration, Slack (NYSE: WORK), who made channel-based messaging easy and popular has signed a definitive agreement to be acquired by Salesforce (NYSE: CRM), it was announced today. The deal, ...
This IDC Market Note discusses IBM's Talent and Transformation offering, provides a customer example, and gives IDC's point of view on talent transformation and IBM's offering.
This IDC Survey examines the IDC Energy Insights Utilities Consumer Survey with specific regard to customer experience (convenience, value for money, and personalization), the customer journey, and customers' appetite for new energy ...
This IDC Survey Spotlights analyzes data from IDC's IT and Operational Technology (OT) Convergence Survey, 2020. It examines European utilities' expectations around OT data growth and the evolving practices around OT data storage ...
Cognizant Technologies held its Cognizant Analyst & Advisor Summit 2020, its first virtual global summit, from September 30, 2020 to October 8, 2020. As part of the summit, the CEO of Cognizant Technologies, Brian Humphries, and his ...
This IDC Market Perspective examines four key AI use case areas that together are creating the AI-powered contact center. It details the value impact of the main applications that fit into each use case and identifies the AI technology tools ...
This IDC Survey Spotlight focuses on IT-OT integration providers and preferred partners among utilities in Europe and North America. It is based on data from IDC's 2020 IT and Operational Technology (OT) Convergence Survey, carried ...
This IDC Market Note reviews Cisco's annual Partner Summit, which occurred virtually this year on October 28 and 29 around the theme "Future Ready," a reference to Cisco partners achieving agility, relevance, and profitability in the face ...
This IDC Survey Spotlight provides insight from results of IDC's Worldwide IT and OT Integration Survey. It highlights different levels of priority among manufacturers when it comes ...
This IDC Survey Spotlight provides analysis of the results of IDC's survey of 300 buyers of data as a service in November 2020 about important issues that influence the purchase of external data.
"IDC's survey data shows that more ...